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Signed in as:
filler@godaddy.com
Our processing times is currently 7-10 business days for made to order items, business days do not include holidays or weekends.
If you receive your order and are not happy with it, please give us a chance to correct our mistake.
If you receive an item that is damaged, you must contact us
ALL Claims must be submitted with 48 business hours to owner through email, At latest 72 hours from the time of delivery. or a resolution within 48 BUSINESS HOURS from the time of delivery - we will confirm by checking your tracking.
The day you order is NOT considered a processing day.
Serenity's Heavenly Customs is not responsible for shipping damages caused by the shipping carrier**
Due to the nature of the products, no refunds nor exchanges are allowed; Exceptions may be made but up to the store owner discretion IF refunds or exchanges are allowed ALL products must be returned within 14 days of DELIVERY date. If for any reasons you find yourself not satisfied with our products, please reach out to us VIA Facebook, Instagram, TikTok or by simply emailing us at Serenitysheavenlycustoms@yahoo.com
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